Veronicabeardoffer Returns and Refunds
We want you to be satisfied with your purchase. If something is not right, this policy explains how returns and refunds work at Veronicabeardoffer.
Return Window
You may request a return within 30 calendar days from the date your order is delivered. Return requests made after this 30-day period cannot be accepted.
Return Conditions
To be eligible for a return, items must meet the following conditions:
- The item is unused and has not been worn, washed, or altered.
- The item is returned in its original packaging, with all tags and labels still attached.
- The item is not damaged due to misuse or normal wear after delivery.
Items that do not meet these conditions may be declined for return, or a partial refund may be issued at our discretion.
Two Types of Returns
We handle returns differently depending on the reason.
Change of Mind (Buyer’s Remorse)
If you decide you no longer want an item — because of sizing, color preference, or a change in plans — you may return it under the conditions above. In this case:
- Return shipping is free.
- No restocking fee is charged.
- You will receive a full refund of the purchase price to your original payment method.
Defective, Damaged, or Incorrect Items
If your item arrives damaged, defective, or is not the item you ordered, please contact us within 7 days of delivery. Include your order number and a photograph showing the issue. In this case:
- Return shipping is free.
- We will arrange a replacement or a full refund, depending on your preference and product availability.
- No restocking fee is charged.
How to Initiate a Return
To start a return, email us at info@veronicabeardoffer.com with your order number and the reason for the return. Our team will respond within 1 business day with a return authorization and instructions on where to send the item.
Return Shipping Method
Returns must be sent by mail to the address below. Please do not send items back without first contacting us, as unauthorized returns may not be processed.
Return Address:
Veronicabeardoffer
806 Concordia Ave
Vidalia, LA 71373
United States
Refund Timeline
Once we receive your returned item and confirm it meets the return conditions, we will process your refund within 1–2 business days. The refund will be issued to your original payment method. Please note that it may take an additional 7–10 business days for the refund to appear on your statement, depending on your bank or card issuer.
Restocking Fee
Veronicabeardoffer does not charge a restocking fee on any returns.
Non-Returnable Items
Items marked as final sale at the time of purchase are not eligible for return. If a product is non-returnable, this will be clearly stated on the product page before you complete your purchase.
Contact
If you have questions about a return or refund, contact us at info@veronicabeardoffer.com or +1 318-481-3333, Monday – Friday, 9:00 AM – 6:00 PM (CT).